Your Privacy at DaySmart Software, Inc.
Whether you purchase products through DaySmart Software's web site or via mail or phone, or which are delivered to you through the DaySmart Software Cloud website, any personal information that you may share with us (and with the business partners that help this site function or assist us in fulfilling your order) is kept absolutely private.
Types of Personal Information We May Gather
- Purchases — When you place an order, you give us your name, address, phone number or e-mail address and, in some cases, credit card information. You authorize us to store your name and shipping address(es), and optionally, credit card and billing information. If you purchase under a payment plan, you may authorize us to store your credit card information.
- Trial version requests — We need your name and address in order to mail you a trial version of our software. We also require a phone or e-mail address in case the address is wrong.
We maintain the data that you provide us, along with a record of your purchases, in a secure database.
Using Information We Collect
At DaySmart Software, Inc., we always want to provide you with the best possible experience and fulfill your orders exactly as you've requested. In order to do this, we use the information we collect to:
- Process and track your order
- Provide the products and services you request
- Contact you about the status of an order
- Contact you regarding promotional offers we believe will be of interest to you
- Identify your product and service preferences
- Customize our communications to you
- Provide information concerning product recalls or products you have purchased
- Improve our merchandise selection and customer service
As with most other websites, we collect and use the data contained in log files comprised only of basic service interaction/page downloads and/or errors. We use web sessions for temporary storage of basic information to help display the appropriate content on the page to you. We do not use tracking cookies on our website.
Our Business Partners
In order to supply, ship and track merchandise, we make your name and address available to our hardware suppliers and such companies as Dell Computers, BlueStar, United Parcel Service, Federal Express and the U.S. Postal Service. We provide these companies with only the information they need to supply merchandise that you have ordered and perform their services. We do not authorize these business affiliates to use your personal information for any other purpose. From time to time we provide the information to trusted partners who work on behalf of or with DaySmart Software Inc. under confidentiality agreements. These companies may use your personal information to communicate with you about offers from DaySmart and our marketing partners. However, these companies do not have any independent right to share this information with any other party. Except as stated above, neither your name nor anything about you is sold or shared with any other non-affiliated company or agency.
How We Use E-mail
When you provide us your email address, we may send you emails necessary to process your order or respond to a request.
Links to Other Sites
Occasionally, we provide links on our websites to other sites we think you will find useful in your business. These sites operate independently of DaySmart Software, Inc. and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
Cloud Services, Security, and Data Retention
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. For example, we store the personal information we collect on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
We permanently delete all personal information obtained in the course of delivery of products and services to you through the DaySmart Software Cloud website when you no longer subscribe to those products or services, after 90 days or immediately upon your request. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. When you make a purchase or request a trial on our website, your transactional information is transmitted in a safe, encrypted format.
Privacy of Children on Our Web Site
Our web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If a child has provided our web site with personally identifiable information, we ask that a parent or guardian call (800) 604-2040 and we will delete the information about the child from our files.
Questions or Comments?
For questions, comments or assistance, we invite you to contact us at (800) 604-2040 or via e-mail at firstname.lastname@example.org
LAST UPDATED February 26, 2013.