Salon Iris offers the best training and support in the industry
Salon Iris is not only the top quality salon management software, but Salon Iris is also the easiest to use. But if you ever need our help, we will always be available to you - for FREE. With your purchase* of Salon Iris software you will receive:
- Free and unlimited web-based training for life
- Free and unlimited phone technical support for one year
- Free software and hardware setup during the first year of use
- Two hours of free one-on-one personal training over the phone
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- Free downloadable maintenance releases for life
- Free software updates for one full year
- Free transfer of your information from a competitor's product
- Free detailed training videos and in-depth user's guide
- Free and unlimited access to our extensive knowledge base
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Setting up Salon Iris for the first time
Let us help you get started! If you are setting up the software for the first time, we can help you with installation instructions, and also get you going on implementing the program in your salon.
Installation Guide: Get the software installed on your computer(s) within just a few minutes.
Getting Started:Our getting started guide has information on how to set up Salon Iris when you first run it on your computer.
Once everything is installed and running on your computer, be sure to utilize our great training resources. Our training program will help you enter your salon info, give basic information about running your salon with the software, and provide advanced help when you're ready to use the extensive features of Salon Iris.
Learn how to run your business with Salon Iris
So you've got Salon Iris, but now what do you do with it? We can help you learn how to use the program to manage your business. Salon Iris is easy to use, and with our extensive training resources, you will have everything running smoothly in your salon in no time.
Training webinars: Attend a free webinar to learn everything from the basics to advanced features.
Training videos: Salon Iris includes over a dozen training videos inside the software which provide walkthroughs on how to use common features and set up the program for the first time. Be sure to check them out on your Salon Iris Welcome screen.
One-on-one training: We provide two hours of free one-on-one training sessions over the phone when you purchase Salon Iris. You get personal attention from a training expert and you get all of your questions answered right away. Give us a call at (800) 604-2040 to schedule your training.
Update to the latest version
The latest release of Salon Iris is Version 9.3.1
Check the release history for detailed version information
Updating your software with the latest maintenance release is free, and it only takes a couple of minutes to do. You can download and install a maintenance release to your current version of the software by checking for updates from the Help drop-down menu.
If you're looking to update to the latest version from a previous release of Salon Iris to gain access to all the great new features that are now available, check out the update pricing information.
Note: Only Salon Iris Version
7
and later are supported. You should update to the latest version if you are currently using Salon Iris Version 6 or older.
Purchase Update
Get help with your hardware
If your hardware is defective, please contact the appropriate manufacturer below. View the policies page for warranty information.
Credit Card Readers
Magtek Technical Support:
(800) 788-6835 or (651) 415-6800
Bar Code Scanners
Metrologic Technical Support:
(800) 436-3876
Computers
Hewlett Packard Support:
(800) 334-5144
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Receipt Printers
Epson Phone Support:
(562) 276-1314
Epson Online Service and Support
Find an Authorized Epson Service Provider
Cash Drawers
MMF Technical Support:
(800) 769-1954
APG Technical Support:
(763) 571-5000
Keyboards
Unitech Technical Support:
(800) 861-8648
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Here's all the other technical support you might be looking for
Support Forms: For lost password, serial number, domain transfer, and other forms for special support incidents, click here.
Hardware Requirements: Computer requirements for running the latest version of Salon Iris software.
Company Privacy Policy: We are committed to respecting your privacy and keeping your information secure. View our privacy policy for more info.
Company and Support Policies: Information about our technical support, return, update, hardware support, and other policies.
Have questions and looking for answers?
Get your questions answered with our comprehensive documentation.
Knowledge Base: Our extensive Knowledge Base has the answers to questions on how to use Salon Iris as well as some troubleshooting tips if you are running into any problems.
User's Guide: A searchable version of our complete user's guide is available inside Salon Iris, and can also be downloaded as a PDF if you would like to learn about Salon Iris when not at your computer.
Document Library: Our document library has troubleshooting and setup documentation that our technicians develop to further help with common problems.
Connect with us: Remote training and support allows a technician to connect directly to your computer to show you how to use Salon Iris and help fix complex problems if needed.
