Customer Service

Customer Service Tips for Salons & Spas

Customer service is one of the most important aspects of growing your business and keeping your clients happy. Here’s a few tips that you can follow to keep them coming back for more.

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Success Image

10 Traits to Help You Become a Successful Salon Owner

Opening a salon, or any business, can be one of the most stressful things you’ll ever do. The process is not easy and there is no guarantee of success, but we’ve identified 10 qualities that will help you succeed.

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Salon Small-Business Expert Roundup: How to Succeed at the Business of Beauty

“If you build it, they will come” may work for baseball movies, but it’s no way to get your salon business off the ground. These expert tips can help you launch the salon you’ve always dreamed of — and have

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Beauty Launchpad Award 2016

Launch Your New Salon with Award-Winning Software

The super-efficient Salon Iris platform provides many time-saving and money-saving advantages for new shops. Like fellow industry pros who voted it a “Beauty Launchpad” Readers’ Choice Award winner again in 2016, you’ll appreciate how our business-building application simplifies and expedites

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Cut Icon

Leadership Priorities for Salon Management Success

Leadership Priorities for Salon Success As a salon owner, you may be a multitasking master, juggling business strategy, mentoring, marketing, and customer relations roles. But that versatile skill is worthless if you overlook crucial aspects that inspire and satisfy employees

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Performance Statistics

Track Performance Statistics to Strengthen Your Business

Many salon and spa owners who excel at creativity are less confident when handling mathematical duties. That can make monitoring key business data contributing to your shop’s progress challenging. Tracking your team’s performance may seem daunting and time-consuming, but examining

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