Scale Personalized Client Relationships with Two-Way Text Messaging

Communicate with customers the way they prefer–by text. Easily send, receive, and reply to text message conversations in real-time, right from within Salon Iris!


Of consumers are particularly frustrated when they can’t respond to a text from a business.
(Business Wire)


Of people would rather text with a business about appointments than by email or phone.
(State of Texting Report)


Of texts are read within 3 minutes, making SMS the fastest way to reach consumers.

In-App Notifications in Real-Time!

Provide clients with your SMS number and receive in-app notifications in real-time when a client texts you:

  • Questions regarding your salons opening hours
  • Inquiries regarding their upcoming appointment
  • Appointment requests for a particular stylist
  • Reschedule/cancellation requests

…and so much more!

two-way texting

Impress Clients With Speedy Replies

Reply to your client’s texts with a few simple clicks! Once you receive an incoming text notification, simply click the notification to bring up the two-way texting screen–conveniently located at the bottom of Salon Iris software.

Want to send a new text? Simply search by client name or phone number and write your new SMS message in the pop-up screen, or combine two-way texting with our Text Marketing feature to send text templates (pre-made or design your own), and send bulk automated or one-time texts to your clients, filtered by your desired criteria.

Two-Way Texting
Two-Way Texting

Communicate With Clients Anywhere, Anytime!

The Salon Iris’s mobile apps for Apple and Android will allow you to communicate with clients from anywhere, anytime!

  • View, send and reply to texts right from the “Messages” tab in the Salon Iris app
  • Allow for in-app and/or mobile notifications so you never leave client queries lingering
  • Include emojis in your text messages to entice and engage clients 😀 💇‍♀️ ✂️ 💄 🙌 🎂 💈💅🏽
  • Receive photos from clients with past styles, cut/style preferences, make-up looks, and so much more!

Add Two-Way Texting to Your Campaign Mix!

Or Call Us At (800) 527-7600!