Scale Personalized Client Relationships with Two-Way Text Messaging
Communicate with customers the way they prefer–by text. Easily send, receive, and reply to text message conversations in real-time, right from within Salon Iris!
Of consumers are particularly frustrated when they can’t respond to a text from a business.
Of people would rather text with a business about appointments than by email or phone.
(State of Texting Report)
Of texts are read within 3 minutes, making SMS the fastest way to reach consumers.
In-App Notifications in Real-Time!
Provide clients with your SMS number and receive in-app notifications in real-time when a client texts you:
- Questions regarding your salons opening hours
- Inquiries regarding their upcoming appointment
- Appointment requests for a particular stylist
- Reschedule/cancellation requests
…and so much more!
Impress Clients With Speedy Replies
Reply to your client’s texts with a few simple clicks! Once you receive an incoming text notification, simply click the notification to bring up the two-way texting screen–conveniently located at the bottom of Salon Iris software.
Want to send a new text? Simply search by client name or phone number and write your new SMS message in the pop-up screen, or combine two-way texting with our Text Marketing feature to send text templates (pre-made or design your own), and send bulk automated or one-time texts to your clients, filtered by your desired criteria.
Communicate With Clients Anywhere, Anytime!
The Salon Iris’s mobile apps for Apple and Android will allow you to communicate with clients from anywhere, anytime!
- View, send and reply to texts right from the “Messages” tab in the Salon Iris app
- Allow for in-app and/or mobile notifications so you never leave client queries lingering
- Include emojis in your text messages to entice and engage clients 😀 💇♀️ ✂️ 💄 🙌 🎂 💈💅🏽
- Receive photos from clients with past styles, cut/style preferences, make-up looks, and so much more!