Scale Personalized Client Relationships with Two-Way Text Messaging
Communicate with customers the way they prefer–by text. Easily send, receive, and reply to text message conversations in real-time, right from within Salon Iris!
Of consumers are particularly frustrated when they can’t respond to a text from a business.
of people would rather text with a business about appointments than by email or phone.
(State of Texting Report)
of texts are read within 3 minutes, making SMS the fastest way to reach consumers.
In-App Notifications in Real-Time!
Provide clients with your SMS number and receive in-app notifications in real-time when a client texts you:
- Questions regarding your salons opening hours
- Inquiries regarding their upcoming appointment
- Appointment requests for a particular stylist
- Reschedule/cancellation requests
…and so much more!
Impress Clients With Speedy Replies
Reply to your client’s texts with a few simple clicks! Once you receive an incoming text notification, simply click the notification to bring up the two-way texting screen–conveniently located at the bottom of Salon Iris software.
Want to send a new text? Simply search by client name or phone number and write your new SMS message in the pop-up screen, or combine two-way texting with our Text Marketing feature to send text templates (pre-made or design your own), and send bulk automated or one-time texts to your clients, filtered by your desired criteria.