Please be advised that our integrated credit card processing through Card Connect is currently experiencing transaction timeouts and failures. Investigations are underway and a resolution is coming soon. For more immediate updates, visit and subscribe for text and email alerts. We apologize for the inconvenience and thank you for your patience!

Upcoming Schedule: The office will be closed on Wednesday, August 15th, between the hours of 11:00AM until 6:00PM EST. For urgent support matters that need resolution today, please leave a voicemail for our Support team and we will return messages between 6:00PM and 9:00PM EST. For all other matters, we will resume regular business hours beginning at 6:00PM EST.
Thank you for your understanding.

System Maintenance is scheduled Sunday night, April 22nd, between 10:00 PM and 5:00 AM EST Monday, April 23rd. While these database upgrades and maintenance is necessary, it will mean that our online services will not be available during this maintenance window. These services include: online booking, messaging, remote access, memberships or any account management. We apologize for any inconvenience this work may cause and thank you for your service and patience.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Below are links to the most common questions, but if you can’t find what you need select the product knowledge base below to find more information.

Getting Started

Remotely Connect to My Business

Download TeamViewer

Download Now

Installing Salon Iris Software

First Time Installation

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Downloads and Drivers

View all software downloads and drivers for Salon Iris.

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Contacting Support

Click for steps for updating your current software. Call, email, or chat – your choice.

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Software Release History

View the software Release History for Salon Iris.

Release History Version 13

Release History Version 12

Release History Version 11

Hardware Requirements

Can my computer run the software?

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Installing on Mac

A 3rd party Windows emulator is required.

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Updating Salon Iris Software

Click for steps for updating your current software.

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Online Support Forms

Fill out these forms to allow us to update, recover, or process information for your account.

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Training Videos

Grab some popcorn and watch these.

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Add-ons & More

Online Booking

Custom website for bookings – even on facebook!

Remote Access

Stay connected with apps and more 24/7.

Messaging Service

Text confirmations, marketing, and more.

Integrated Credit Card Processing

Best rates, best features!

Still Can’t Find What Your Looking For?

Select the knowledge base for your product below for more information.

We're are here to help!

(800) 604-2040

Business Hours:
Mon, Thurs, and Fri: 9am – 8pm EST
Tues and Wed: 9am – 9pm EST
Sat: 10am – 5pm EST